Nobody wants to think about having their car break down while they're driving, but it does happen. In the event that you require the services of a local tow truck company, you need to know how to pick the right one. What are the qualities you should look for? Not all tow truck companies have the same quality of service. Here are the key things you should consider when hiring one.

Experience

Choose a reputable company with an established reputation for providing years of towing services. A company with years of experience will have proven its reliability to customers.

Quick Response Times

If you're stranded somewhere, choose a company with immediate availability. If the tow truck company doesn't respond to your request quickly, you might want to consider someone else. Find out the estimated time of arrival.

24/7 Availability

Your breakdown could occur in the middle of the night or on the weekend. Look for a towing company that's available around the clock, seven days a week.

Broad Service Area

Some towing companies only operate in a limited area. Look for local tow truck companies that cover a wide area so that you can have reliable towing wherever you are.

Good Customer Service

Avoid using companies that aren't polite or are unable to answer questions. A reputable local tow truck company understands the importance of good customer service and conducts itself in a professional manner.

Wide Range of Services

Many professional towing companies offer more than just towing services. Other services provided may include jump starts, lockout assistance, battery services, gas delivery, tire changes, and more. Higher-quality tow companies will have powerful trucks and the necessary tools to assist with more than just towing.

Proper Licenses and Insurance

According to Zippia, the United States has over 31,154 people employed as tow truck drivers. The towing industry is well-regulated, but you should do your due diligence and ensure the company has the required licenses.

Having your car break down on the side of the road is stressful enough. Don't make it more stressful by choosing the wrong tow truck company and worsening a bad situation. Contact Rick’s Towing whenever you need a reliable, experienced tow truck company. We offer a wide range of 24/7 services and are here to help you when you need it most.